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Account Management |
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Our Help Team is ready to assist you with your account. To expedite your request, choose your question from the drop-down menu below and click "Get Answer." Follow the instructions and a product expert will immediately be assigned to your case.
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Knowledge Base |
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If you have specific questions about how to use your MemberClicks service, check our online Knowledge Base. It’s a dynamic, searchable resource, complete with the ability to comment on, rate, and request specific help topics. You can even receive alerts when topics change or are added.
To use the Knowledge Base, log in to your product as an Authorized Service Administrator and click on the Help link at the top of the screen.
Click here for a PDF that contains answers to the most commonly asked questions about using MemberClicks.
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Training Videos |
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Online training videos are available covering topics from all of our products as well as use of the MemberClicks IDEAS site. Click here to get started.
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Contact Us |
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If you can't find the answer to your question in the resources above, our world class Help Team is always available:
- By phone: 404.879.2800, M - F 9AM - 6PM EST
- By email: Log in to the Knowledge Base and click on the Contact link at the top of the screen to contact
the Help Team by email.
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Service Options |
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From database maintenance and uploads to form creation and web design, our team of experts is ready to help you maximize your MemberClicks solution.
Click here to learn more.
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MemberClicks University Webinars |
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Our monthly MemberClicks University webinar series is designed to help you get the most out of your MemberClicks solution. We focus on a different topic every month, so you're bound to find something of interest to your organization.
Click here to learn more.
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1-on-1 Webinars |
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Whether you need a refresher on the updated capabilities of MemberClicks or a new employee needs to be brought up to speed, our webinars offer the best training experience.
Click here for details.
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Onsite Training |
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We can send a MemberClicks expert to your location for firsthand, on-site training.
Click here to find out more about our on-site training program.
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